Job Description

This position is on a rotating five day week shift basis between Monday and Saturday from 7:45am and 17:00hrs.

Overall Purpose of the Position 

To be responsible for the day-to-day duties related to the Clearing Services and to perform a variety of back office banking related administrative duties in an efficient and timely manner and according to the established policies and procedures.

Operational Responsibilities

• To perform the daily duties under the responsibility of the Unit, including:
  • Timely Processing of Customers’ Deposits received from CIT customers, ATMs & Bulk Deposit Machines etc
  • Processing of Incoming & Outgoing Clearing files including checking of cheques negotiated by other local banks.
  • Responsible to process requests for Returned Cheques and relative posting of system entries before established cut-off times.
  • To manage the Cheque Imaging System and process any requests for cheque images.
  • Cater for the bulk processing of Standing Orders & Interest Generation Bills payables.
  • Contribute to the timely Printing of Customers’ Statements and Products Contract Notes.
  • To carry out any reconciliations effectively and according to the established standards and timeframes.
• Be able to respond internal customers’ queries when and as necessary ensuring that responses are handled in a timely and efficient manner.
• Contribute to the up keeping of Unit’s Procedure Manual, be knowledgeable and conversant with Bank’s Policies and Procedures.
• To liaise with other supporting units and branches to assist with operational issues as and when required.
• To perform other administrative functions which are essential to the proper operation of the Unit/Department.
• To sit on committees and attend meetings when required and to take minutes accordingly.

General Responsibilities

• To submit any reports and participate in any projects and activities as may be directed from time to time.
• To ensure compliance with Bank’s policies, guidelines and underlying procedures at all times.
• To perform standard office tasks including processing mail, answering phone calls, ordering supplies, filing and archiving.
• To perform any other duties that may be reasonably assigned from time to time.
• To be knowledgeable and conversant with the Bank’s Handbook, (Procedure Manual) website and internet banking system

Qualifications, Skills & Competencies  

 Mandatory

 Skill

• Have good verbal and written communication skills.
• Excellent analytical, troubleshooting & interpersonal skills.
• Be reliable, organised, meticulous and prepared to work under pressure.
• Be team player while still being able to work independently when needed.
• Committed to self-development.
• Be computer literate and conversant in MS Office applications.

Experience

• -

Qualification

• Preferably possess, or in the process of obtaining a relevant banking qualification.

Desirable

 Skill

• -

Experience

• Previous experience of working in the financial services sector.

Qualification

• -

Position level (1 being the highest level)

1. Head of Department
2. Managerial & Specialist Positions
3. Middle Management & Specialist Positions
4. Technical & Clerical Positions