Job Description

Overall Purpose of the Position 

To collect & process quality KYC data of Corporate and Individual Customers from physical or electronic Bank Customer Due Diligence Forms.

To assist with the implementation, monitoring and evaluation of the consolidated KYC data quality validation program across the Bank`s Systems.

To assess and identify any anomalies in the details and declarations which could impact the customer’s (i) Risk Rating, (ii) FATCA and CRS and (iii) CBAR.

To input, update and maintain quality data integrity on the Bank’s Core Banking, KYC System and other ancillary systems.

 Operational Responsibilities 

·       To collect, assess and analyse Customer Due Diligence Forms and any other forms as required, and ensure that all mandatory information has been completed appropriately in line with the Bank’s Policies and Procedures, and consistent with risk-based parameters determined in the Customer Acceptance Policy.

·       To respond to customers’ enquiries regarding the completion of the CDD Forms, FATCA & CRS including queries on their general profile information.

·       For corporate or organisations, assess the Memorandum and Articles or Constituting Document to list the direct and indirect Ultimate Beneficial Owners or Administrators who exercise Control, drawing the relative charts as per best practice outlined in the Customer Due Diligence Principles.

·       To be proficient with ICBS Screens, help in any changes and necessary testing and to update all fields with the information collected.

·       To help, assist and process the weekly CBAR report, analyse data and submit to FCC for submission to FIAU.

·       To help, assist and process the annual FATCA & CRS reports, analyse and collect any missing tax information for final submission to Regulatory Compliance.

·       To be able to create and issue reports from SAP to analyse customer data held on our systems using MS Excel functions.

·       To be proficient with Scan2x and Therefore, scan and upload all the documents related to customers profiles.

General Responsibilities 

·       To submit any reports and/or participate in any projects and activities as may be directed from time to time;

·       To give customers an excellent and timely feedback.

·       To be knowledgeable and conversant, and ensure compliance with Bank’s policies and procedures, circulars and handbooks;

·       To ensure high quality/standard of work and service throughout;

·       To perform any other duties that may be reasonably assigned from time to time.

Qualifications, Skills & Competencies 

Mandatory

 Skill

·       Excellent verbal and written communication skills using Maltese & English Language.

·       Accountable, Organised, Meticulous and able to handle tight deadlines.

·       The ability to analyse and interpret information diligently.

·       Be a team player while still being able to work independently.

·       Be computer literate with MS products.

·       Excellent analytical, troubleshooting & interpersonal skills.

 Experience

·       A minimum of two years experience in Banking & Compliance;

·       Proven experience of working under pressure and to tight deadlines;

·       Experience in participating in projects that involve both business and technical components;

Qualification

• Possess or is in the process of completing a qualification in banking, finance or related field.

Desirable

 Skill

• -

 Experience

• -

 Qualification

• -

Position level (1 being the highest level)

1. Head of Department
2. Managerial & Specialist Positions
3. Middle Management & Specialist Positions
4. Technical & Clerical Positions